Managed Services

STOP DROWNING IN COSTLY IT BILLS!!

 

Stop Drowning in costly IT bills!

CNS Managed Services: Where Professional Business IT Meets Simplified Billing

As your MSP our qualified team can provide easy onsite and remote support.  Our MSP solution allows us to assess, alert and respond in real-time and avoid reactive maintenace for your business. We utilize advanced monitoring and maintenance tools to ensure your operations continue running smoothly around the clock and with detailed incident and service request tracking & reporting we can provide you monthly executive reports on all work performed for each client.  The solution and service is rock-solid, but the best part is you arent left guessing what your bill will be at the end of the month.  We assess your business at the beginning, and every 6 months we review again and provide a fixed monthly cost for Monitoring, Maintenance(Remote & On-Site) and Reporting, simplifying the lives of accounts departments everywhere!


Monitoring, Realtime Alerting, Preventative Maintenance and Reporting

  • Monitoring agents are installed on every computer and server.
  • Our proactive monitoring and alerting identifies, tracks and reports on issues affecting the security, performance and reliability of your IT.
  • By analyzing network device alerts, pre-failure indicators, performance benchmarks and security issues, preventative maintenance opportunities are identified.
  • Automated email notifications of warnings and or alerts are sent immediately to all support technicians.
  • Weekly up-to-date security patches for your desktops and servers are deployed and failed or missing patches are identified.
  • Weekly workstation and server maintenance.
  • Comprehensive server health reports for all computers and servers reviewed weekly.

 

We Offer Three Levels of Managed Services Packages:

Bronze Service Level Silver Service Level Gold Service Level

BRONZE

  • 24x7 Monitoring of all servers and workstations
  • Continuous evaluation and remediation (if required) of warnings and alerts generated by monitoring, anti-virus and / or backup services
  • Weekly Patch Management for all systems
  • Weekly Server and Workstation maintenance

SILVER

  • 24x7 Monitoring of all servers and workstations
  • Continuous evaluation and remediation (if required) of warnings and alerts generated by monitoring, anti-virus, and / or backup services
  • Weekly Patch Management for all systems
  • Weekly Server and Workstation maintenance
  • PLUS:
  • UNLIMITED Help Desk (Phone or Remote) Support
  • Management of all network equipment, wireless devices, printers and scanners
  • Management of other cloud services (Hosted Exchange, Backup and Disaster Recover, etc) which are optional
  •  

GOLD

  • 24x7 Monitoring of all servers and workstations
  • Continuous evaluation and remediation (if required) of warnings and alerts generated by monitoring, anti-virus, and / or backup services
  • Weekly Patch Management for all systems
  • Weekly Server and Workstation maintenance
  • UNLIMITED Help Desk (Phone or Remote) Support
  • Management of all network equipment, wireless devices, printers and scanners
  • Management of other cloud services (Hosted Exchange, Backup and Disaster Recovery, etc) which are optional
  • PLUS:
  • Onsite Support

 

For a complimentary consultation, call us today at (772) 334-8555.